I do not like their customer service. My "new scale" rating [Link] 40
Over a week ago I dropped off a roll of E6 film for processing. Early this week they called me to tell me they were not developing film this week and I would have to wait until NEXT week.
I am an analog shooter and was very dissapointed. I cannot waste my time with a lab that offers such poor customer service.
I went back and picked up my film and sent it elsewhere. Yes, they had excuses. What they do not have is my business.